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How can I resolve network connectivity issues when using my scanner on a network?

RELATES TO:


  • WorkForce DS-5500N, DS-6500N, DS-7500N, DS-50000N, DS-60000N, DS-70000N
  • Troubleshooting network communication issues
  • Network Interface Panel (B12B808411)

EXPLANATION:


Please try the suggestions below if you are having communication issues when using your WorkForce scanner with the Network Interface Panel in a network environment. This may include the scanner not being found in your scanning application, the scanner being disconnected from the network or other general communication problems.


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