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ELP DC-06: When I use the ArcSoft application software with my ELPDC06, the Record Video option is greyed-out. What should I do?


  • Epson ELP DC-06 Visualiser
  • ArcSoft Application software for ELPDC06
  • Capturing/recording video
  • Windows XP, Windows Vista, Windows 7 (32-bit)


Make sure the resolution is set to 640 x 480 (VGA) when using the ArcSoft application software. To change the resolution, do the following:

  1. Click the down arrow next to 1024 x 768 (XGA).

  2. Select 640 x 480 (VGA). The record video button is now enabled.

The record video button will be greyed-out if an unsupported resolution is set. The document camera can capture video at resolutions up to 640 x 480 pixels. See the table below for compatible file format information.

Click the record video to start capturing video. To stop recording, click this button again.

Compatible file formats:

Type Extension Remarks
Still images .jpg n/a
Videos .wmv Maximum 640 x 480 pixels
Windows only

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