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How to add firewall exceptions

Relates to

  • Printer operation, wired/wireless/shared networking
  • Firewall Manufactures:
    • AVG
    • Bitdefender
    • BullGuard
    • F-Secure
    • Kaspersky
    • McAfee
    • Norton by Symantec
    • Trend Micro

When using an Epson products or applications, there are cases where the Firewall installed on the computer will block the application from accessing your network. To resolve this you will need to add an exception to the Firewall.


Caution Icon Caution:

When you add an exception in the Firewall, the port can be used by the registered program(s) and will be able to receive external transmissions e.g. from another computer or printer. This means that this port may pose a security risk for attacks via the network. Consider that there is a real risk of a virus invading your computer. It is the customer's responsibility to assess the risk before changing the firewall settings. Epson cannot be held responsible for any damage resulting from changing the settings.


To add an exception to the Windows Firewall click here


Software default locations

The software is installed to the drive that Windows is installed on - normally (C:). If this is not (C:), please change the drive letter from (C:) to the correct value for your system environment.

SoftwareDefault Location
Software Updater C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EPSON Software
EpsonNet Setup C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EpsonNet
EpsonNet Print C:\Program Files\EpsonNet\EpsonNet Print
EpsonNet Config C:\Program Files (x86)\EpsonNet\EpsonNet Config
EpsonNet SetupManager C:\Users\"user name"\AppData\Local\Temp\EpinsNav\DL3013\Network\EpsonNetSetup
Epson Connect Printer Setup C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EPSON\Epson Connect Printer Setup
Epson Printer Finder C:\Users\"user name"\AppData\Local\Temp\EPSON\Epson Printer Finder
E-Web Print C:\Users\"user name"\AppData\Local\Temp\EPSON\E-Web Print
Epson Event Manager C:\Program Files (x86)\Epson software\event manager\eeventmanager.exe
Epson Remote Print C:\Users\"user name"\AppData\Local\Temp\EPSON\EPSON Remote Print
Epson e-mail Print C:\Users\"user name"\AppData\Local\Temp\EPSON\email Print
Document Capture C:\Program Files (x86)\Epson software\event manager\eeventmanager.exe
Epson Scan C:\WINDOWS\twain_32\escndv\escndv.exe
C:\Program Files\EPSON\escndv\escndv.exe
Epson Scan Settings C:\WINDOWS\twain_32\escndv\escfg.exe

Click on the manufacture of your firewall software for to visit their support site.


AVG Bitdefender BullGuard F-Secure
Kaspersky McAfee Norton by Symantec Trend Micro

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