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If you are having print quality problems, then compare it with the illustrations below. If the examples of vertical misalignment or banding resemble your printouts, follow the instructions below to troubleshoot the issue.
|Good sample||Good sample|
|Vertical misalignment or banding||Vertical misalignment or banding|
Expand the sections below for a list of possible cause and solutions.
Vertical banding can be caused by blocked nozzles on the print head. Make sure that you are using genuine Epson ink cartridges. For optimum performance from your Epson printer, we recommend using genuine Epson consumables only. Perform a nozzle check. This will help your determine if any of the nozzles are blocked.
Open the Mac OS X Hard Drive and open Epson Printer Utility from \Applications\ or\Applications\Utilities\. If prompted, select your printer from the printer list.
|Good nozzle check sample||Poor nozzle check sample|
A head alignment test is run when the quality of prints has declined, there would be evidence of images being blurred and not aligned correctly such as that above. See one of the following articles for help, or your user guide for further information.
Always ensure that the printer is being used on a level surface. If the printer is not on a level surface, the print head may not move back and forth effectively which could result in banding on images and text.
When printing photographs, using the correct media is essential. To ensure you get the best quality results from your Epson printer, we recommend using Epson media.
Epson printers are very carefully tuned to ensure Epson inks and Epson's MicroPiezo printhead produce the best quality prints using carefully selected Epson paper. Third party brands of printing papers are not wholly compatible with the printer. If you are experiencing poor results with a third party brand of paper, we recommend you change to the Epson equivalent.
Using Epson cartridges guarantees high quality, water-resistant, quick-drying inks and superior image quality. Using third party cartridges can mean inconsistent results. See the following article for further information: Why should I use genuine Epson ink cartridges?
Each genuine Epson ink cartridges is manufactured in the strictest of quality controlled environments to ensure no external contaminants get into the genuine ink. These practices are not necessarily taken by third party manufacturers.
If the cartridges have been installed into the printer for longer than 6 months then they may cause inconsistent results. This is because over time the ink cartridges can dry out and as a result, this can cause the print head to become blocked with dry or congealed ink. Replace any old or damaged ink cartridges with new, genuine Epson cartridges for best printing results.
Example of the printer driver dialogue in Windows
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