Contacting Epson
We are delighted at your interest in Epson. We will respond to your comment or suggestion as quickly and efficiently as possible. Do you have any questions, require further information, or would you like to obtain advice on an individual basis? Then you have come to the right place.
Contact for end users
Do you have any general questions about Epson products, or would you like advice in your search for the device that suits you best? Please go to Purchasing (see box on left).
Free order hotline
Please direct any questions relating to the Epson store, your order or our products to our professional Epson store hotline. Our staff will be pleased to advise you.
Contact for business customers
Business customers will find contact details for their adviser, technical support and advice on all issues concerning our products for business users here.
Office products, print and digital image processing
Do you have any general questions about Epson's office, print and image processing products, or need advice in your search for the right device? Please give us a ring or send us an email (see box on left)! We will be pleased to advise you.
Checkout printers and systems
Our retail systems specialists provide professional advice concerning Epson checkout systems and checkout printers, customer displays and built-in printing devices – before and after you have made your purchase. Talk to us!
Pre-Sales: 01805 / 377 661*
Technical hotline: 01805 / 377 662*
Contact form
Industrial robots
Our factory automation specialists will be pleased to answer questions and provide advice concerning Epson's high-tech industrial robots either on the telephone or by email.
Contact form
Contact for resellers
Specialist dealers and resellers who would like to become our partners can access our retail trade platform, the Epson Portal, to find the right contact for all areas of interest.
Reseller hotline
If you require information quickly, you can reach a professional adviser on the Epson Portal. Our hotline will be pleased to help you, e.g. with matters relating to Epson products, or concerning the portal itself.
Reseller hotline: 0180 / 5 23 41 80*
Email: portal@epson.de
You can also download information about Epson's main and sub-distributors via the Epson Portal.
Epson Portal
Reseller council
The reseller council serves as a voice for the interests of our most important partners. Our underlying regional structure ensures that every single reseller has a local contact who collects together all their ideas, suggestions and proposals for improvement. The reseller council is able to provide comprehensive solutions, particularly at a regional level.
Learn more
Pressroom
This is where you will find our press releases, pictures, company information and references, as well as our press contacts.
Press pages
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